Help Center & Inquiries

Support

Direct technical assistance and frequently asked questions.

Need Help or Found a Bug?

We are dedicated to building fast, private utilities. Email our engineering team directly and we will respond within 24 hours.

Direct Email: support@ruhulrahat.com

Frequently Asked Questions

How does search work without an internet connection?

Screenshot Brain leverages your device's hardware neural engine and Apple Vision framework to analyze and index text locally. All queries run against a local SQLite full-text index (FTS5) running on your phone, achieving sub-50ms search times with zero data sent online.

Are my photos or screenshots ever uploaded?

Never. Screenshot Brain has zero cloud servers, zero external database backends, and zero photo-upload endpoints. Your pictures stay strictly in your device's local photo library and secure sandbox container.

How do I export my receipts for tax deductions?

Open the Receipt Bundler or Action Vault tab in the app, select your desired date range or categories, and tap "Export Accountant Report". You can share or save a formatted CSV spreadsheet or PDF audit packet directly to Files, AirDrop, or your accountant.

How do I restore my purchases on a new device?

Open Screenshot Brain, tap the Settings gear icon in the top right, and select "Restore Purchases". Apple will verify your App Store receipt and restore all active subscriptions or Lifetime unlocks automatically.

How do I cancel my subscription?

Because all billing is processed through Apple's App Store, you can manage or cancel your subscription at any time by opening your iPhone's Settings > Apple ID > Subscriptions and selecting Screenshot Brain.